Careers

Our Core Values

WHEN IN DOUBT, DO THE RIGHT THING

When we make a mistake, we will make it right, no matter the consequence. We will always do what’s in the best interest of our team as a whole vs. one individual.

HUMILITY

We will readily admit when we are wrong. We will own our mistakes and shortcomings. We will laugh at ourselves, realizing that no one is perfect. We will strive to be modest with each other and not boast or brag.

OWNERSHIP MINDSET

We will own our specific roles and responsibilities and perform them at the highest level possible. We will constantly evaluate our skill sets and be motivated to become better, seeking out mentorship, continuing education, and growth. We will take initiative, own our decisions, communicate proactively, be reliable, and take responsibility for our mistakes. When we see a problem, we will solve it, never passing the buck.

COMPASSION

We will truly be concerned about the well-being of our team members and our patients, always showing them respect. We will listen intently when someone confides in us. We will be sensitive and concerned for others’ feelings. We will show empathy with everyone, especially those struggling with high anxiety, financial difficulties, or a lack of perceived need for treatment. We will always listen first. We will constantly try to put ourselves in the other person’s shoes, seeing situations from their perspective.

PROFESSIONAL EXCELLENCE

We will strive for continual professional and personal improvement. We will give our best every day. We will never stop learning or trying to improve. We will make strides to constantly improve ourselves and our ability to serve our patients. We will aim to make those around us better.

CUSTOMER SERVICE

We will treat people with kindness, dignity, courtesy, sincerity, and respect. We will listen intently to our patients and follow through on what we promise. We will treat every patient interaction and concern with efficiency, knowledge, and fairness. We will go above and beyond typical medical/dental office service standards. We will exceed expectations and do everything we can to help, recognizing that our business exists to serve.

TEAM PLAYER

We will always strive to be positive, dependable, and helpful. We will make ourselves available to others and look beyond our personal role for the betterment of the team. We will assist others when possible and accept help when it benefits the office as a whole. We will be the type of person others enjoy working with, ensuring reliability in attendance and teamwork. We will be counted on not just for our role but for helping to accomplish the tasks of others when needed.

INFLUENCE & IMPACT

We will recognize the influence and impact we have on others. We will act as role models for our team members, the communities we serve, and our patients. We will strive to improve the lives and attitudes of those around us. We will go the extra mile for the betterment of others.