Careers

Our Core Values

1. When in Doubt, Do the Right Thing: When we make a mistake, we will make it right, no matter what the consequence. We will always do what is in the best interest of the patient. We will always do what is in the best interest of our team as a whole vs. one individual.
2. Humility: We will readily admit when we are wrong. We will own our mistakes and shortcomings. We will laugh at ourselves, realizing that no one is perfect. We will strive to be modest with each other, not boastful or braggy.
3. Organized & Efficient: We will perform our responsibilities on time and correctly. We will multi-task when needed. We will ask for training and further education if we feel we cannot continually be organized & efficient in our role. We will not forget parts of our job and suggest that we don’t have enough time to accomplish our job duties.
4. Customer Service: We will treat people with kindness, dignity, courtesy, sincerity, and respect. We will intently listen to our patients and deliver upon what we say we will do. We will happily treat every patient interaction and concern with efficiency, knowledge, and fairness. We will be as accommodating as possible. We will not practice Customer Service like the typical medical/dental office.
5. Professional Excellence: We will strive for continual professional and personal improvement. We will give our best every day. We will never stop learning and never stop trying to improve on every level. We will make strides to constantly improve ourselves and our ability to serve our patients. We will not settle for complacency. We will try and make people around us better.
6. Compassion: We will be truly concerned about the well-being of our co-workers and our patients, always showing them respect. We will listen intently when someone confides in us. We will show empathy with patients if they have struggles like high anxiety, lack of money, and/or lack of perceived needs for treatment.
7. Team Player: We will always strive to be positive, dependable, and helpful, making ourselves available to others. We will seek out others to help when able. We will strive to be the type of person the rest of the team wants to be around. We will be as reliable and dependable as possible with missing time from work. We will be someone who can routinely be counted on to do not only our job but to help accomplish the tasks of others.